Title Overview Type State Category
IT Analyst

The IT Analyst for the New York Stock Exchange is part of the team responsible for corporate desktop and server support.  While most responsibilities are local, support for some remote employees or systems is periodically required.  The position requires technical proficiency as well as an eager attitude, professionalism, and solid communication skills. 

 

Description: 

The IT Analyst for the New York Stock Exchange is part of the team responsible for corporate desktop and server support.  While most responsibilities are local, support for some remote employees or systems is periodically required.  The position requires technical proficiency as well as an eager attitude, professionalism, and solid communication skills. 

Full-time (Exempt) New York Analytical Research
Outside Sales Representative (Dallas Market)

NYSE Governance Services, a leader in governance, risk and compliance (GRC) e-learning and advisory services,

currently has an opening for a Director, Business Development to sell our ethics and compliance consulting services and solutions in the Dallas market. 

 

Key Responsibilities include but are not limited to:

·         Responsible for forming relationships and consulting with Fortune 2000 companies within a defined territory

·         Identify GRC needs and propose appropriate solutions

·         Make effective presentations to C-Suite decision makers

·         Negotiate the proposed solution’s terms and conditions

·         Work with other team members post-sale to ensure project accuracy and customer satisfaction

·         Provide superior communication and customer service

·         Maintain customer relationships to up-sell and ensure future business

 

Full-time (Exempt) Analytical Research
Outside Sales Representative (Canada)

NYSE Governance Services, a leader in governance, risk and compliance (GRC) e-learning and advisory services,

currently has an opening for a Director, Business Development to sell our ethics and compliance consulting services and solutions in the Canadian market. 

 

Key Responsibilities include but are not limited to:

·         Responsible for forming relationships and consulting with Fortune 2000 companies within a defined territory

·         Identify GRC needs and propose appropriate solutions

·         Make effective presentations to C-Suite decision makers

·         Negotiate the proposed solution’s terms and conditions

·         Work with other team members post-sale to ensure project accuracy and customer satisfaction

·         Provide superior communication and customer service

·         Maintain customer relationships to up-sell and ensure future business

 

Qualifications:

  • 5-10+ years of consultative sales experience
  • Bachelor’s Degree required
  • Solid understanding of technical concepts and web applications
  • Able to articulate and demonstrate technical concepts and ideas over the telephone, via web-based applications and in formal meeting settings
  • Experience selling to higher levels within an organization: VP, Director, GC, etc.
  • Knowledge of E-learning or compliance/ethics and consulting services sales
  • Knowledge of ethics and compliance issues present in the workplace today (preferred)
  • Polished professional who is self motivated and organized
  • Excellent written and verbal communication skills/good listener
  • Passionate about sales and goal oriented
  • Dependable, persistent and assertive
  • Works well as a member of a team
Full-time (Exempt) Analytical Research
Contract & Revenue Analyst

NYSE Governance Services ,a  leader in governance, risk, and compliance (GRC) e-learning and advisory services, currently has an opening for a Contract & Revenue Analyst at our corporate offices in Phoenix, AZ.  The Contract & Revenue Analyst will monitor license usage for existing customers to determine if usage has exceeded prepaid amounts, review and process sales contracts, and other report preparation.

 

Key Responsibilities include but are not limited to:

  • Monitor license usage for existing customers to determine if usage has exceeded prepaid quantities
  • Contract management; review new contracts, determine correct revenue components and recognition for multiple revenue streams, new contract set-up, contract reporting & invoicing
  • Complete Vendor Information forms as requested by our customers
  • Customer service; both external customers and internal clients
  • Special projects and requests as assigned

 

Full-time (Exempt) Arizona Analytical Research
IT Auditor

POSITION SUMMARY:

 

Audit Services is looking for a candidate with a strong technical background.  Candidates should have some knowledge of strategic and operational risk to assist in the development of the annual audit plan and implement the audit plan by assisting in conducting technical audits of NYX areas.  This would include reviewing NYX systems for adequacy of controls (application and general), efficiency of design, completeness of documentation and backup and recovery capabilities; reviewing NYX systems for compliance with appropriate security policies and procedures; and reviewing NYX systems for appropriate general controls (e.g., system development procedures, program change control).

Full-time (Exempt) Georgia Analytical Research
Lead Tidal Analyst

The Lead Tidal Analyst is responsible to the Vice President of Enterprise Scheduling for implementing state of the art information technology strategies and platforms that meet current and future business needs.  Performs all aspects of software development life-cycle from the process automation viewpoint, including gathering business requirements, creating technical designs including data architecture, database code development, source code management and development, job stream analysis and creation impact analysis, and code migration between environments.  Also required to perform all aspects of the enterprise scheduler environment administration including hardware and software evaluation and installation, implementation of production systems, applications, and technology platforms, security administration, backup and recovery planning, capacity planning, performance and tuning, research and evaluation of new tools and techniques, and development of policies, standards, and procedures related to the production automation environment. 

Full-time (Exempt) Georgia Analytical Research
Market Analyst

IntercontinentalExchange (ICE) is seeking a Market Analyst for its Atlanta, GA office.

The Market Analyst will join a growing team that manages the cleared products settlements and product listings on the ICE trading platform. The primary role for this position will be to develop and maintain processes to analyze historical pricing data in order to generate daily closing prices for over-the-counter, cleared forward, and options products on the ICE trading platform. 

DESCRIPTION
The Market Analyst will join a growing team that manages the cleared products settlements and product listings on the ICE trading platform. The primary role for this position will be to develop and maintain processes to analyze historical pricing data in order to generate daily closing prices for over-the-counter, cleared forward, and options products on the ICE trading platform.

Full-time (Exempt) Georgia Analytical Research
Senior Analyst

GENERAL SUMMARY:       

The Senior Analyst is responsible to the Release Management Manager for designing and developing proprietary software, as well as customizable vendor software required to maintain the continuous flow of technology at NYSE Euronext.  This position will ensure the quality and integrity of the technology infrastructure, monitor the processes and procedures, and create new automation under the guidance of the RM Manager.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

The essential functions of the position include, but are not limited to the following duties consistent with the Senior Analyst function:

 

1.    Work closely with internal and external teams to understand business and functional requirements to develop automation, requirements and deliverables to Development, QA and Production environments.. 

2.    Supports the RM Manager by participating in meetings and helping organize work and/or training sessions around new products being introduced into the NYSE Euronext technology lifecycle.

3.    Works on problems of moderate to advanced scope where analysis of situations or data requires a review of a variety of factors and a wide command of various technologies and integrated components. 

Full-time (Exempt) Illinois Analytical Research
Release Management Senior Analyst

We are looking for a coding ninja who’s a self-starter, innovator, quick-learner, effective communicator, detail-oriented. Someone who thinks on his/her feet and has good ideas...

·         Self-starter: analyst will need to get started right away – we do not have the luxury of ramp-up time. This may mean the analyst starts small and builds on his/her skills, but he/she should never be immobile

·         Innovator: one of the team’s mottos is “Don't do the same thing manually twice without thinking about how you could automate it.” Analyst will be expected to question the status quo when appropriate and to come up with ideas for improvement when inefficient or ineffective processes are observed

·         Quick-learner: analyst will be expected to come in with a strong knowledge of JavaScript, but will also need to quickly ramp up his/her skills with our primary toolsets, Service-Now and TeamTrack

·         Effective communicator: analyst will interact with many different stakeholders within NYSE Euronext and will need to formalize vague requirements, come up with efficient designs, and manage customer expectations

·         Detail-oriented: analyst will need to put together accurate code and documentation that impact global processes – attention to detail will be paramount

 

Full-time (Exempt) Illinois Analytical Research
Director-Global Business Continuity

IntercontinentalExcnange (ICE) seeks a Director, Global Business Continuity Planning in it Atlanta, GA office.

 

The Director, Global Business Continuity Planning (BCP) is responsible for the overall strategy, implementation and management of ICE’s BCP program (which includes the Crisis Management Plan) on an international basis.  The position is based at ICE’s Atlanta headquarters. 

 
Description

The Director, Global Business Continuity Planning (BCP) is responsible for the overall strategy, implementation and management of ICE’s BCP program (which includes the Crisis Management Plan) on an international basis.  The position is based at ICE’s Atlanta headquarters. The BCP Director is expected to: actively support program governance; accurately, professionally and promptly supply necessary information about the program to regulators, auditors, internal committees, board committees and boards, and clients; design a planning approach that is consistent, effective, and efficient; perform regular plan updates; and, design and oversee exercises frequently. These activities require the ability to understand a complex environment well enough to make reasoned and appropriate decisions with respect to identifying risks and establishing mitigations and solutions. The BCP Director must also be able to communicate effectively with all levels of the organization and be able to represent the company in a professional manner when working with external parties, clients and regulatory authorities including the CFTC, SEC, FRB, FCA, BoE, ESMA, and MAS.

Full-time (Exempt) Georgia Analytical Research
Principal Auditor

Principal Auditor

Position reports directly to the Internal Audit Director, New York

Responsibilities

·         Lead and perform integrated operational, compliance and financial audits in addition to limited Sarbanes-Oxley controls testing of manual and automated controls.

·         Develop a thorough understanding of the Company's equities and derivative exchange and clearing operations.

·         Lead all aspects of audit cycle for one or more subsidiaries including audit planning, execution and reporting.

·         Perform independent appraisals of policies and procedures.

·         Contribute to the development of risk assessments and communicate requirements audit management.

·         Communicate identified control deficiencies to management effectively.

·         Maintain effective relationships with internal and external stakeholders.

·         Draft audit reports and conduct exit conferences with management.

·         Liaise with various regulators as required. 

·         Travel to other locations as required for internal audit and training purposes.

·         Lead personnel in multiple locations.

·         Lead audits of the general business and information technology functions in supporting the execution of the annual audit plan

 

Full-time (Exempt) New York Analytical Research
Market Administration Analyst

IntercontinentalExchange, Inc. (ICE) is seeking a Market Administration Analyst in Atlanta, GA

 

Description                                                                                                                                                

The Market Administration Analyst will be responsible for reference data management and distribution across multiple systems, ongoing maintenance as well as generating and executing deployment plans for new product launch initiatives. You will serve as a subject matter expert for operations incident resolution, including participation in rotating on-call support.

Additionally, the Market Administration Analyst will be responsible for generating documentation to translate business/product requirements to system requirements for the reference data systems. Documentation will include specifications, use-cases and logical flow modeling and serve as a stake holder for system requirements authored by other analysts.

Responsibilities

·         Create and execute workflow processes for ongoing reference data management

·         Work with the project team and stakeholders to configure, test and deploy new products

·         Assist project management with prioritization and tracking the deployment of new product initiatives.

·         Assist operations with incident resolution

·         Develop requirements and analysis artifacts including use-cases, activity diagrams, user-interface schematics, business rules, technical specifications, and process flows, for the reference data systems.

Requirements

·         Bachelor’s Degree, CS or CIS preferred

·         Excellent written and oral communication skills

·         Ability to apply and communicate understanding of principles and benefits of iterative methodologies

·         Ability to proactively identify, report, and attack risks to project delivery using principles of iterative management

·         Demonstrates strong technical aptitude and understanding of how technologies impact delivery

·         Detail-oriented with demonstrated ability to write unambiguous requirements that do not imply design

·         Must be results-oriented and self-motivated

·         Ability to work effectively in a fast-paced, sometimes stressful environment

·         Experience in projects involving Web-based, rapid application development frameworks

·         Ability to effectively facilitate requirements gathering sessions, reviews and issue resolution involving multiple stakeholders

·         Ability to enforce change control procedures to ensure requirements changes aren't ad hoc and are realized by the release team and stakeholders

·         Advanced Microsoft Office Skills (Word, Excel, PowerPoint, and Visio)

·         Basic PL/SQL knowledge required. Moderate or advanced skills a plus.

 

Additional Beneficial skills

·      Data modeling experience a plus

·        Experience with VBA a plus

·         Experience with API development (particularly XML, FIXML, and/or FpML) a plus

·         Experience working on systems with high transaction volume management a plus

·         Experience with banking, trading, clearing, or related industry highly preferred  

Full-time (Exempt) Georgia Analytical Research
The Helpdesk/Application Support Analyst

IntercontinentalExchange, Inc. (ICE) is seeking a Helpdesk/Application Support Analyst  in Atlanta, GA.

The Helpdesk/Application Support Analyst will provide immediate assistance (by phone) to traders, back office, support personnel and IT staff in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Helpdesk/Application Support Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties. 

 

DESCRIPTION
The Helpdesk/Application Support Analyst is not a typical NOC/helpdesk role—it is part of a highly specialized support organization that is responsible for the daily operations of the proprietary electronic trading and clearing systems.  This is a customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. The role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of the overall architecture of the ICE exchange, clearing, and networking systems.

The Helpdesk/Application Support Analyst will provide immediate assistance (by phone) to traders, back office, support personnel and IT staff in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Helpdesk/Application Support Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties.  This position is not a Systems Administrator or Network Engineering position; however, prior experience in these areas is desirable.

Full-time (Exempt) Georgia Analytical Research
Senior Database Administrator

The senior database administrator is responsible for design, test, implement, maintain and control the organization’s databases across multiple platforms, technologies (e.g., physical, relational and object oriented) and computing environments (e.g., host based, distributed systems, client server). The responsibility is also to provide technical guidance to less experienced database administrators in their assigned duties. Ability to apply comprehensive functional and technical knowledge in a team setting for problem resolution, design and engineering decisions and system architecture planning is key.

 

Full-time (Exempt) New York Analytical Research
Trading Operations Analyst

Description:

This entry level Trade Operations Analyst will be responsible for 24 help desk support of all trade operations and customer support.

Responsibilities:

• Provide first line response to customer trading and system functionality questions and issues; record all queries in customer tracking system; 
• Learn proprietary trading system functionality and back office support to effectively communicate with customers and bring resolution to all customer queries; 
• Coordinate with customer technology staff and the ICE sales team to assist in setting up new users and resolving customer issues on an ongoing basis; 
• Real-time surveillance of electronic trading activity in ICE Futures products on ICE;
• Provide training on the ICE website, trading platform functionality, and specific trading information related to OTC and futures markets; 
• Assist in quality assurance testing of new system functionality, support ongoing tests of system back-up capabilities, and assess need for regular software upgrades to the trading system; 
• Monitor the health and usage of all systems and vendors supporting the platform, escalating persistent or high-priority problems to the appropriate staff; 
• Produce periodic operational reports, document and update internal procedures, and assist with special projects as needed.
• Providing front-line customer service support;
• Provide a quick turn around to trade disputes.

Full-time (Exempt) Georgia Analytical Research
Accounts Receivable Manager

Job Summary:

IntercontinentalExchange has an opportunity for a Full-Time Accounts Receivable Manager in Atlanta GA.  

Responsibilities:  

  • Reviewing and monitoring accounts receivable transactions and activities to ensure accuracy, completeness, timeliness and conformance to company policies.
  • Investigating, researching, and resolving issues or concerns pertaining to customer accounts.
  • Addressing and responding to customer inquiries and providing a high level of customer service.
  • Assisting in evaluating, creating and implementing changes to improve departmental policies, procedures and controls to systems and processes.
  • Responsible for supervising and monitoring staff and assist in the evaluation of employee performance.
  • Monitoring the billing process to ensure accurate customer invoicing.

 

Full-time (Exempt) Georgia Analytical Research
Systems Analyst

NYSE Governance Services , a leader in governance, risk, and compliance (GRC) e-learning and advisory services, currently has an opening for a Systems Analyst at our corporate offices in Phoenix, AZ. 

 

Key Responsibilities include but are not limited to:

  • Applies expertise in system administration of Learning Management System (LMS) which may entail configuring system components, running queries and reviewing, updating or writing code
  • Confers with clients regarding the nature of the information processing or computation needs a computer program is to address.
  • Performs data analysis and systems analysis activities relative to cross platform migration.
  • Reviews system application code to validate system requirements
  • Write/modify SQL queries for extraction and transformation of system data.
  • Participates/leads code reviews or technical analysis.
  • Leads technical requirements for migration projects involving conversion of data and or legacy application code
  • Communicates proactively with various members of the IT team and internal customers on solutions needed. Is self-motivated and driven in the approach taken.
  • Subject matter expert that can train staff and others to use system functionality.
Full-time (Exempt) Arizona Analytical Research
Senior Quality Assurance Analyst (ICE, NY)

IntercontinentalExchange, Inc. (ICE) is seeking a Senior Quality Assurance Analyst in New York, NY.

The candidate will be a member of the QA team and will be required to play various roles within the QA team. This role requires frequent interaction with developers, product managers, and client support analysts in order to ensure that we deliver a quality-trading platform to our users.

Responsibilities

  • Strong background in functional testing with the ability to design and develop comprehensive automated test strategy and test cases
  • Strong background in reviewing business and functional requirements in order to produce a test strategy and test cases
  • Perform automated functional and regression testing on all internally developed applications to certify them for production implementation
  • Report and manage software issues and test activities throughout the software development life cycle
  • Work closely with other QA department members to create/maintain the automated regression scripts 
Full-time (Exempt) New York Analytical Research
Writer / Editor (Phoenix)

NYSE Governance Services, Corpedia, the leader in governance, risk, and compliance (GRC) e-learning and advisory services, currently has an opening for a Writer/Editor at our corporate offices in Phoenix, AZ.  This person will be a part of the advisory services department and assist the team meet its deliverables to clients by writing and editing various legal documents, codes of conduct, proprietary reports, articles and other projects of the department. 

Key Responsibilities include but are not limited to:

·         Thoroughly edit all outbound deliverables to our clientele including legal documents and proprietary reports. This requires thorough edits related to content, grammar, and formatting.

·         Write and edit codes of conduct, policies, reports, and other project materials as needed for client engagements.

·         Perform Code of Conduct and policy assessments looking for things such as structure, tone, and content.

·         Write questions for culture and knowledge assessments.

·         Research various business topics through various legal resources.

·         Communicate effectively with clients and the internal team.

·         Work and collaborate effectively with the NYSEGS team.

·         Other tasks as necessary.

 

Full-time (Exempt) Arizona Analytical Research
Client Service Specialist

Corpedia, NYSE Euronext Company and the leader in governance, risk, and compliance (GRC) e-learning and advisory services, currently has an opening for a Client Support Specialist at our corporate offices in downtown Phoenix, AZ.  The Client Support Specialist provides a full range of support to the Client Services Team on projects and client deliverables by handling implementation and deployment of courseware into organizations, maintaining records of issues and implementation processes, and by providing effective customer service to Corpedia’s clients. This position is ideal for outstanding recent college grads who are interested in a career in client services and/or project management.

Key Responsibilities include but are not limited to:

·         Provide support to Corpedia Client Service Managers and Corpedia Clients to fulfill our mission in providing optimal client services

·         Create and maintain client data and user management

·         Create and manage registration and reminder email communication

·         Attend client meetings as needed

·         Research, analyze and resolve client issues and questions

·         Run reports for clients

·         Serves as a back-up to the Client Service Managers when they are out of the office or unavailable

·         Provide back-up support for end-user issues

·         Manage customer data files including set-up, troubleshooting and resolving issues

·         Quality control checks and testing of data updates

·         Quality assurance testing of customized courseware

·         Maintain accurate and current records and documentation

·         Other projects and duties as assigned

Full-time (Exempt) Arizona Analytical Research
 
 

Page: